Savvy speech analytics users discover learning never ends and benefits keep accruing. The more familiar you become with the features and functions, the better you leverage both the art and the science of speech analytics to deliver actionable — and ongoing — business intelligence. It all starts with a properly understanding how to implement speech analytics.
MainTrax is a leading provider of speech analytics professional services to end users and industry partners. Free of allegiance to any one solution or supplier, MainTrax has earned a reputation as an independent, unbiased resource for consulting expertise across a variety of products and providers.