Keys to a Implement Speech Analytics Successfuly You Probably Haven’t Thought of Yet
When law enforcement recruits officers and trains them but fails to manage them, public confidence goes down while crime goes up.
Implementing the law is quite similar as when your organization begins to implement speech analytics. You may have done your homework in selecting just the right vendor and in best practices to implement speech analtyics correctly, but if you haven’t considered how to optimize deployment of your new technology, management will quickly lose confidence in it — and it would be a crime to waste all that potential.
These insider tips will help you police your speech initiative and allow you to protect your investment while serving key stakeholders.
Savvy speech analytics users discover learning never ends and benefits keep accruing. The more familiar you become with the features and functions, the better you leverage both the art and the science of speech analytics to deliver actionable — and ongoing — business intelligence. It all starts with a properly understanding how to implement speech analytics.
MainTrax is a leading provider of speech analytics professional services to end users and industry partners. Free of allegiance to any one solution or supplier, MainTrax has earned a reputation as an independent, unbiased resource for consulting expertise across a variety of products and providers.