We’ve taken our years as a leading provider of speech analytics services and created solutions built specifically for your needs in your call center. When we partner with your organization, you will better attract and retain agents, improve contact center operations, increase employee effectiveness, and point your company toward long-term success.
You’ll also quickly discover that we believe in taking a collaborative approach with our clients. MainTrax meets you where you are and provides the training you need to make sure you have the skills and confidence to go forward on your own.
We also happen to love what we do (we’re kind of obsessed with this stuff). No matter your goals, our team is passionately dedicated to helping you achieve them.