Unusre how to fully utilize your speech analytics tool or not receiving the expected professional services from your technology vendor? MainTrax goes above and beyond by being a collaborative business partner and strategist that helps you design, develop, and implement powerful analytics programs that transform the customer experience and lead to better outcomes.
Whatever your goals, our speech analytics experts will help you achieve them faster.
We support various speech software vendors in their initial deployments, ensuring the complete confidence and satisfaction of all users. We’ll meet with you to establish your speech technology goals and then help you achieve them.
Most companies don’t have the resources to maximize the power of their speech analytics software. Our team works side-by-side with your business analysts to develop solutions that address your needs and goals. We’ll also leave your staff with the knowledge to use the software going forward.
If you’re thinking about speech analytics for your business and want to take full advantage of its benefits, MainTrax can help. We’ll start by looking at your requirements, budget, and expectations. From there, we’ll recommend the technologies and vendors that best meet your needs.
Finding the right technology and the right partner is difficult to assess. MainTrax can facilitate an internal bake off with your finalist technologies and provide real product analysis based upon your requirements. We ask the tough questions, share the recommendations, properly set expectations, and recommend who will be the best partner.